Shipping Policy

SHIPPING INFORMATION:
Orders shipped via USPS Priority Mail usually arrive 10-20 business days after the package is handed over to USPS (continental US).

Warranty information: Repairs and replacement parts are handled on a case by case basis. If any of your items are damaged or missing when they arrive, please let us know as soon as possible.


WHERE CAN YOU TRACK THE PACKAGE:
when the package was delivered, you will receive a email with tracking number. you can type number and track it from:https://wyzhioffice.com/pages/track-your-package
NOTE:
Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly submit a ticket for help.


Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times.Unfortunately this is outside of our control. Normal service resumes immediately after each holiday.


It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.