Shipping Policy
SHIPPING INFORMATION:
Orders shipped via USPS Priority Mail usually arrive 10-20 business days after the package is handed over to USPS (continental US).
Warranty information: Repairs and replacement parts are handled on a case by case basis. If any of your items are damaged or missing when they arrive, please let us know as soon as possible.
WHERE CAN YOU TRACK THE PACKAGE:
when the package was delivered, you will receive a email with tracking number. you can type number and track it from:https://wyzhioffice.com/pages/track-your-package
NOTE:
Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly submit a ticket for help.
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times.Unfortunately this is outside of our control. Normal service resumes immediately after each holiday.
It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
Orders shipped via USPS Priority Mail usually arrive 10-20 business days after the package is handed over to USPS (continental US).
Warranty information: Repairs and replacement parts are handled on a case by case basis. If any of your items are damaged or missing when they arrive, please let us know as soon as possible.
WHERE CAN YOU TRACK THE PACKAGE:
when the package was delivered, you will receive a email with tracking number. you can type number and track it from:https://wyzhioffice.com/pages/track-your-package
NOTE:
Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly submit a ticket for help.
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times.Unfortunately this is outside of our control. Normal service resumes immediately after each holiday.
It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.